When your business is customer service, inconveniencing your clients is basically a cardinal sin. So when I had to cancel client appointments not once, but twice in the same week, I wasn’t sure how to absolve my customer service sins. The Medical Emergency The first day I had to cancel appointments was due to a… Read more »





After receiving her Bachelor of Science from Virginia Commonwealth University in 1992, Meaghan moved to Miami, Florida and worked as a Therapeutic Recreation Specialist providing group and individual therapy to patients in both psychiatric and sub-acute physical rehabilitation hospitals