When your business is customer service, inconveniencing your clients is basically a cardinal sin. So when I had to cancel client appointments not once, but twice in the same week, I wasn’t sure how to absolve my customer service sins. The Medical Emergency The first day I had to cancel appointments was due to a… Read more »
I have had two careers in my life. The first was in health care, and the second as a massage therapist. Both are careers whose mission is to be of service to others, especially during times of crisis and uncertainty. Even though I’m not a doctor, nurse or paramedic, I have always been able to… Read more »
With the Thanksgiving holiday in America, November is a time when people often focus on the concept of gratitude. You see it all over social media this time of year, people making a pledge to post 3 things daily for which they are grateful. It’s a wonderful practice, and I’m glad that we have a holiday that… Read more »
After receiving her Bachelor of Science from Virginia Commonwealth University in 1992, Meaghan moved to Miami, Florida and worked as a Therapeutic Recreation Specialist providing group and individual therapy to patients in both psychiatric and sub-acute physical rehabilitation hospitals Read more
