When your business is customer service, inconveniencing your clients is basically a cardinal sin. So when I had to cancel client appointments not once, but twice in the same week, I wasn’t sure how to absolve my customer service sins. The Medical Emergency The first day I had to cancel appointments was due to a… Read more »
Posts Tagged: self improvement
Don’t Let Perfect Be The Enemy of Good
Goodbye 2020, Hello 2021 This time of year I often write about resolutions, intentions and goals. But this year I want to focus more on mindset and how we can use it to stay focused on what we want to achieve. Statistically, the majority of us who make New Year’s Resolutions admit to giving up… Read more »
Fitness Is So Much More Than A Number On A Scale
My Commitment to Fitness 40 days have passed since I proclaimed on Instagram my recommitment to fitness and athleticism. I decided that as a massage therapist who works with athletes, I needed to walk the walk. And as you can see from my Polar workout diary, I have been doing a pretty good job of… Read more »
It’s An Adventure!
ADVENTURE is defined as: 1 an undertaking involving danger and unknown risks, 2 an exciting or remarkable experience. Last month I posted about the 3 words I chose to guide my quest for growth/improvement in the New Year. One of my words is ADVENTURE. If you ask my octogenarian mother her keys to staying young,… Read more »
We Were All Newbies Once
Driving home the other night I was listening to a news story about the challenge gym owners have at this time of year. They struggle to make new members feel welcome while keeping the regulars happy. I get the point they were making. I’ve experienced the onslaught of New Years Resolution fitness crowds at the gym…. Read more »